EeePC – How to Restore to Factory Settings

I recently purchased an Asus EeePC and soon after begun to have problems with it turning on. At first it worked fine but then I updated the ROM and things went downhill from there. The EeePC woudn’t turn on or boot up fully at times. When it did, it reached a black screen full of white text and stated that the Processor couldn’t be identified. Sometimes the power and wifi button would light up and then turn off and no go.

So here is what I did to fix it:

If the machine wouldn’t turn on at all, I would remove the battery and press the power button for 10 seconds, then reconnect the battery and the machine would power on. Once the machine started to boot I decided to wipe the machine and do a factory reboot. To do this I followed the instructions I received from Asus Support:

1) During boot-up press F9 continuously up and down

2) In Black Screen select Factory Restore and enter

3) Agree with prompt and type in β€œYES” and then hit enter

4) Press Enter to reboot

Word of Caution: This wipes everything on the machine – but once I did it the Machine worked perfectly again

Thanks Asus πŸ˜‰


39 Responses

  1. hey lionpress. You forgot to mention that you need to access the bios settings first by pressing F2 to enable the “OS installation” option – only after that will pressing F9 work for the rest of your walkthrough, you can see it here πŸ™‚

  2. Actually, I never had to press F2 on the machine I have. May have come already set like that.

    Another thing I found was that the unit would work great for a while and then start giving problems turning on or booting up again. After quite a bit of troubleshooting, a friend of mine asked if I had tried re-seating the memory, and of course I had not. So I did that and it seems like the machine is now working a lot better. No boot problems for a couple of weeks now.

    • My eee machine wont connect to the internet. I tried to restore it but still does the same thing. Does anyone have any helpful tips

      • That sounds like it’s a firewall issue, I just rest my firewall through cmd prompt .. Look up the “netsh” too. That should allow you to reset your firewall setting and allow your internet to work again. Btw you most def have a virus, that can also be removed through cmd prompt! Good luck!

    • (I’m sorry i don’t speak english very well) your post is very interesting, but I’d like know how can I re-seating the memory, before restore the whole system.. Thanks in advance.

  3. That is strange – I had to set mine up using F2 as well as F9. Thanks for the tip about the memory – I will keep it in mind, though I have not had any rebooting problems. Thanks for the post!

  4. Hi,

    I bought a eeepc1000HR in Japan and when I booted it up for the first time I chose the language as english but after it rebooted everything was in Japanese. Would this reset allow to to initialize again this time in English?

  5. thank you VERY MUCH Smart Alec for the details…

  6. hi there, i have my asus 701 eeepc the error 22 is displayed when i boot my it, when i’m trying to format it using flash drive, i deleted the partition so that it will be 1 whole drive, but what happened is, only 3.7 GB left on my PC. help me to restore it on factory settings please, f9 not working…T.I.A.

  7. […] it. Same way if you have the restore disk, put it in and run it. Here is a link to help you.…tory-settings/ […]

  8. Hi there

    I also have an Asus Eee PC and when I press F9 nothing appears??? I tried the F2 bios settings and it doesnt give me the option to enable the “OS installation”. Whats wrong with it is there another way to restore it?

  9. Disable the “Boot Boost” option in BIOS under the boot section, then restart and use F9.

  10. Hey i wanna reset mine but i dnt wanna lost the windows seven i got for it is there anyway i can keep it?

    • i am having trouble with all my eepc i tried f2 f9 and other options and the ubuntu setting nothing works please can you help i want to go back to windows as it was a windows and a linux eepc and cant remenber and passwords or trouble networking things thought would be quicker to wipe and start fresh can you help please

  11. everytime I start my computer it turns on very normal but then after the windows sign it goes tottaly black why? I have no Idea? so I tried the F2-boot booster -disable- exit save- from there it turns on but when I press the F9 button nothing appears ? what Can i Do ?

    • Perform a System Restore by pressing F8 Repeatedly and choosing Safe Mode. Then after logging in, Click Start, All Programs, Accessories, System Tools, and then System Restore. Follow the prompts and make sure to select the second to most recent Restore Point. That should do it.

      I had this exact same problem a couple of months ago with my Eee PC 1000h, I know what you are going through πŸ˜›

      If none of the above options work (there is only one, never mind), then you should call Asus and ask them for assistance. Worst case scenario, you have to send it back and have them fix it or you will have to buy a new one.

      • Hi I have second hand acuss eee want to restart factory setting but have no password and wont do f9 thing??

      • Also system restore has been turned off by group policy!!!
        Says contact domain admin ? Dont even know what that means lol

  12. Thanks Lionpress for your post. Easy, informative and helpful.

  13. hi I have brought a used asus eee pc but it needs a total reset, there is no reset button and on doing f2 f9 it asks for a password which I don’t know, how can i restore to factory settings?

  14. Yep had to do F2 then F9 but works fine…cheers

  15. Hello. I have a windows 7 dell netbook, I had it for about 4 years. And the charger broke the first year. The next 2 years, a friend fixed the charger. But, I went on it and it was very slow. I tried system mechanic, avg etc. And nothing worked. I uninstalled stuff, but still nothing. I tried to do a factory reset, but I guess it doesn’t come with it. Is they’re anyway to fix this? Please reply ASAP. Thank you.

  16. Thank you! Taking battery out and then F9 restored my husbands Eee PC so i can use it.

  17. I am trying to reset or erase the hard drive. I have several machines that were recycled with us and I promised the schools the information would be erased. but unfortunately they are all password protected and they can’t give them to me. I have tried : F2 F8 F9 boot boost disabled resetbutton Admin Id and password. Any help would be greatly appreciated

  18. this laptop has been turned off for years! !!!! Finally back on because of you. ..thanks alot


  20. My asus doesn’t start properly… how do I fix it?

    It won’t start.. it say ‘stop error’.

  21. Pressing f9 makes it go to GNU GRUB

  22. good day,pls help me someone gave me a eeepc 701sdx And the language is Chinese,pls give me tips on how to set it to English language, tank you in advance..07031278093

  23. pls help me change my eeepc to English language I don’t understand Chinese

  24. i just bought a used ASUS EEE PC 4G and I want to factory reset it. I have used R2 went into BIOS the Boost was already turned off so when I save and exit and push F9 repeatedly or hold down-NOTHING HAPPENS, IT STILL GOES AHEAD ON TO WINDOWS. Also after I get in there I click programs, go to system restore and Guess What? System Restore is TURNED OFF.. So I try to turn it back on but it wont stay on. I just want it to be like im the first owner like its brand new to me, HOW CAN I DO THAT PLEASE? HELP ME. THANKS MALINDA

  25. I bought a used ASUS EEE PC 4G and I would like to Factory Reset it. F9 Does Not Work. Ive done the F2 and the F8 before during and after But F9 Does Nothing. I even went into System Restore and was gonna try to do it that way but the previous owner had System Restore turned off and when I turn it on-It wont stay on it keeps turning back off so I cant even back it up to a different date. Ive even tried turning it off, pushing the reset button and taking out the battery-all of it and in every order possible. Nothing Works. I just want it to be like it was when it came out of the box, new cause to me it is new so I want it to be new too. CAN ANYONE PLEASE HELP ME? THANKS MALINDA

  26. Where can i get a USB boot-able image for a eee pc?

  27. I have tried this but to no success an nothing happens it doesn’t take me to factory reset

  28. Press F2 to go to the BIOS, then go to the “boot” tab, select “hard disk drives” and hit enter. Then, look which drive is listing at the top. If this is an unbootable drive, select anoher one! Tha worked for me..

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